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Business Management

This bonus episode is brought to you by the Sandler Annual Sales and Leadership Summit in Orlando, FL March 20th-22nd. To join our trainers from around the world and about a thousand of your high-performing colleagues, go to here for more information. 

Listen Time: 13 Minutes

Stephen J. Cloobeck is a self-made business leader with over 30 years of experience across every aspect of hospitality design, development, and deployment. As the original founder and former CEO and chairman of Diamond Resorts International - a business that grew to become one of the largest vacation ownership companies worldwide - Cloobeck made a name for himself as the industry's most adamant advocate for radical customer service, which he calls embracing the Meaning of Yes.